Home - Swindon Bed Centre

How deep should my mattress be?

Mattress depth is something that we get asked about very often. Customers often think a deep mattress is better. This is not always the case as a common way to “pump up” a mattress...

13^th Dec 2022

What is the best type of mattress?

The perfect mattress is the one that feels best to you, that is why we have over 70 beds on display for you to try and see how they feel. If it is for...

10^th Nov 2022

How long will my mattress last?

This is a question that people often ask when they are working out how much a mattress will cost over its lifespan. The answer is that it depends on a number of factors, some...

What Our Customers Say

Fiona Line

18:27 15 Nov 24

Amazing service, so helpful and the quality is great

Marlene Marsh

08:33 10 Nov 24

We have just puchased our new mattress from here.Service was excellent

Charles N-W

10:56 05 Nov 24

Needed a bed last minute and delivered the next day. Rory was incredibly helpful and offered to deliver the bed himself when his delivery drivers weren't able to. Great service. Going above and beyond!

Amanda Stuart

14:30 25 Oct 24

We set off to Chippenham today in search of a bed. We went to two well known retailers and were really disappointed by the customer service at both ie there wasn’t any! A man outside the shop suggested we try Swindon Bed Centre - we are so pleased we did! They were very friendly, helpful and extremely knowledgeable. We highly recommend them and will definitely go back for any future bed purchases.

Linzi Esplin

10:32 11 Oct 24

I can't recommend Swindon Bed Centre enough! Great family run business who really know their stuff and are happy to help you. We had been round all the bigger named places by the time we found this place and it was such a relief when Sophie was there to help! I have a real problem with making decisions and it was such a relief when she just looked after us (without being pushy and only when asked!) and helped us with what we needed to consider etc to make a decision. Very reasonably priced too, quite a lot cheaper than the other places we had looked at. Not only that but when there was a part missing on delivery, Rory actually drove it over to us himself and gave us 2 very good quality pillows to apologise! Fab service and lovely bed! Thank you!

L C Smith

12:11 23 Sep 24

Really excellent service from Sophie and the team at Swindon Bed Centre. Lots of big companies close by but this family run location is fantastic. Great selection of beds and mattresses, staff who really listen and give you time to look around. Swift ordering and delivery with excellent communications all around. Can't recommend highly enough. And as for my new bed and mattress.... I have had good nights sleep for the first time in ages.

Ben

19:02 10 May 24

I was given plenty of time to try out different beds, with plenty of information and no pressure from the salesperson. The delivery team were also courteous

Ian Palmer

17:26 07 May 24

What a brilliant company to deal with.Firstly fantastic sales experience not pushy in any way and clearly knew what they were talking about without the normal upselling.Having gone round three other bed companies we went back and ordered a bed.On delivery we noticed that there was a tear in one of the divan base units and they couldn’t have handled in better. Replacement ordered , told to continue using the bed, replacement delivered within a week and the faulty one taken away all done whilst communicating with us throughout the process. A lot of companies could learn from Swindon Bed Company as to fantastic customer service, don’t use the big companies use Swindon Bed Company you won’t regret it.

Sheila Jordan

11:25 16 Mar 24

What a pleasure buying our new Sealy bed from Sophie & Rory. Excellent service and very knowledgeable and friendly, so nice dealing with a local family business. Everything went as planned and delivered on time by excellent team, really nice people so helpful. Can't wait to go to bed tonight.

a gladwyn

11:00 13 Mar 24

Having purchased some beds from one of the large chain retailers in the past few years I had been disappointed in wrong delivery and poor quality- some members of staff also having poor customer service. I was now in need of a 5’ memory foam type mattress but knew I would be spoilt for choice.On recommendation I visited Swindon Bed Centre. I was not immediately cornered by a member of staff- which was a breath of fresh air!!Rory walked across to help me and to get some background of what I needed. He immediately whittled the vast choice down to 3 and after a few minutes of me laying on and off each mattress I chose one!! Rory explained the mattress would be delivered in an air tight bag. As I struggle with heavy items I asked if the mattress bag could be opened on delivery with the mattress put in situ. Rory assured me not to worry about this and the purchase was completed. On the day of delivery I had a short window myself of availability!! Rory arrived during my time slot with the mattress in his car, undid the bag and settled the mattress on the base. He was concerned that his delivery drivers may not have the time to do this for me as they were so busy. I can’t thank Rory and Sophie enough for their care and consideration. Swindon Bed Centre deserve their 5 star review.

Andrew Taylor

18:00 12 Mar 24

What these guys don’t know about beds isn’t worth knowing. Great experience the minute we walked through their doors. Extremely knowledgeable and never pushed for a sale, which is very refreshing.We are delighted with our new bed.

Brian

08:50 10 Mar 24

What a lovely firm to deal with!In the showroom we were helped by Rory (a walking encyclopedia of his trade) who answered all our questions with not a bit of high pressure salesmanship. Our mattress was delivered on day and time promised by two courteous and efficient gentlemen Rich and Paul, who also took away our old mattress as arranged.Highly delighted.

K F

14:48 04 Feb 24

Great experience at Swindon Bed Centre today. We went in looking for a new mattress, the staff were very knowledgeable and welcoming. They took the time to explain the different mattresses available and guided us to try lots of different options until we found the perfect one for us.Would recommend them to anyone looking to purchase a new bed or mattress!

Ad 3yk

13:05 30 Jan 24

Great couple. went above and beyond after the supplier sent the wrong colour bed.Will use again next time.

sue alexander

11:00 21 Nov 23

All good, spoke to someone to help me with choosing the appropriate mattress. Delivered as planned, brilliant mattress. Thank you

Kevin Reeves

23:47 10 Nov 23

Went back as previous good service was not disappointed again the young sales man was very helpfull and couldn't do enough for us. Would really recommend this place

Chris july

15:30 23 Sep 23

Sophie and Rory once again have gone way beyond the expected norm. Explaining the different types of mattresses, fillings and springs and pockets. So many different display beds to try and with the ability to mix and match base, mattress and headboard.There was no rush, no pressure just honest information given that allowed us to choose what was right.Bed delivered 1 week after ordering. Delivery team were excellent and we are delighted with our new bed.Next time we need to buy a new bed, there's only one place we will be going.

Debbie Cutter

11:45 17 Sep 23

So Impressed with this company and service. Went to buy a single mattress. Service was amazing and so helpful. Found us the perfect mattress. Listened to our needs. So nice to find a family run business. Service was so personal and excellent. Will definitely return when another mattress or bed is needed. Thank you

sharon perkins

13:53 13 Aug 23

Best place ever,lady so knowledgeable showed us what we were looking for not the most expensive like the other place we tried,she was patient cannot fault this shop highly recommended it,the delivery was quick the drivers professional and friendly,if you want a bed or just a mattress go here.absolutely best experience shopping we've ever had if we could we would give 10 stars

Sally Winning

18:55 01 Aug 23

Wow, what a find! Sophie and Rory are really delightful and went over and above the call of duty even though we asked for a bed to be delivered the next day! They came out personally after work and assembled the whole divan for us. You would never get this sort of service from a chain store! I would thoroughly recommend buying from the Swindon Bed Centre and will certainly do so again. Thank you both so much and good luck with the business, you really deserve every success in the future.

jayne britton

14:41 20 Jun 23

The gentleman in the shop was polite, very informative and professional. He was not pushy in any way but helped me chose what was right for me. I trusted his knowledge.The mattress was delivered very quickly by two gentleman, who again was polite, professional and protective of my furniture in delivering the mattress and removing the old one.I would highly recommend visiting the Swindon bed centre

brian bray

09:32 17 Apr 23

just had our bed delivered the week end, the service was excellent,sometimes it pays to buy from a family run business.?Sophie & Rory were brilliant including the van drivers who delivered our bed, would buy again.?

Jo Griffiths

15:49 07 Apr 23

Went to Swindon Bed Centre today & wanted to say what brilliant service we received. Sophie really knows her stuff and is 100% honest about everything. No hidden agenda, no hard sell & took us throughly through all of our options. We brought a super king bed that we are going to be really happy withThank you Sophie, you were brilliant. Will definitely recommend you to everyone 👍

Jonathan Lyle

12:05 13 Mar 23

Outstanding. A wide range of beds on show and really helpful, insightful, expert advice and guidance from Rory to help us make an informed decision on bed, headboard and fabric colour. The price was very competitive. Delivery was in line with the date indicated, and the delivery team were true professionals.

Devious Dragon

11:15 16 Jan 23

We couldn’t find a configuration of bed we liked from the ‘ big’ retailers - very much ‘ exclusives only’ or limited range or ‘you have to buy the set we don’t sell individualy’ was their excuse.We decided to look at independent retailers and so glad we came across Swindon Bed Centre! Family run with a GENUINE passion for the customer, underpinned by a wealth of knowledge by Sophie and Rory! Not surprised given they’ve been in the business for YEARS meant they had engagements with all the manufacturers, large and small, and access to their full range.Good value for money and a stand-up Company. 100% recommend them to anyone who just wants quality with service and value

Sarah

13:03 06 Nov 22

Sophie and Rory are a really lovely pair of humans. I asked for recommendations for bed retailers on the Swindon Community Facebook page, and Swindon Bed Centre was highly recommended.After going to a few closer chains of bed centres, we visited Rory and Sophie.If anyone is put off by a warehouse looking store that isn't glamoured with colourful fancy shop windows like well known chains, don't be! It's purely a vessel.They were very friendly, respectful of personal space and not leaping on you and sticking to you like velcro after you say you're 'just looking'. An offer to help was left with us if we needed it.On the second floor we asked Sophie for some assistance and she gave us incredibly helpful information, which got rid of all preconceptions about what we thought we were looking for.It was incredibly factual information that meant we didn't get sucked into any idea of spending an amount of money we thought we needed to, or a specific firmness of mattress, or pocket spring count.We were provided with the info that mattered (we needed something cool and supportive), and just encouraged to try the beds out and see what felt good for both of us.This made things so much easier and although both Sophie and Rory have fantastic experience and knowledge of technical specs if we asked, they didn't need to use these as a sales tactic, they're really not like that. They're honest, factual and also really Neurodivergent friendly. I have ADHD and can be really easily overwhelmed with large volumes on info, especially verbal, but it was simple, concise and genuine.We took as long as we needed to choose what felt right for us, and we then asked about options for bases. As our mattress was very heavy, Rory and Sophie made sure to let us know that actually what we wanted initially (and was more expensive) was not suitable to support a mattress that heavy.This meant not only did we save money, but more importantly we weren't sold a bed base that would have been completely unsuitable.Our mattress needed to be handmade and the divan reinforced, so we were very honestly given expectations that it may be around 4 weeks (ideally 3) until it would be delivered. They kindly scheduled us in for a weekend delivery and to take away our existing bed and mattress.Rory called us a few days before the 3 week mark and told us our bed was ready, and booked us in for the Saturday.We were also given really helpful care instructions about turning and rotating our mattress so we can get the best out of it, and look after it well.The delivery drivers were brilliant! The two of them carried the king size 80-ish kg mattress, divan, and headboard up to our first floor flat and placed it into our bedroom.They were really respectful of our property and friendly. Our old bed and mattress was taken away.I cannot fault anything, just stay away from the chain stores and buy from a local family business. The quality in service and human kindness is above and beyond! Thank you both! Sarah and Daniel X

Sophie Carter

06:23 10 Aug 22

Excellent service and very knowledgeable team. There is a great selection and I felt really comfortable being able to try out the different beds, the team have great in-depth knowledge which made it much easier to find the right bed for me. Delivery was fast and professional, would definitely use again and recommend highly.

Rose Marion

14:52 30 Jul 22

Always excellent- have purchased two beds and a separate headboard over a 4-5 year period. Excellent customer service and delivery. Can’t fault the business and wouldn’t go anywhere else for beds now!

Brydie Hodgson

13:27 21 Jul 22

I couldn't recommend this place more! The customer service was outstanding. Staff are keen to help, knowledgeable but at the same time give you time to think so you can consider what bed/mattress is right for you. Nothing was too much trouble. I purchased both a bed and mattress for an extremely good price and it was delivered incredibly quickly. What more could you want!?

More reviews